Welcome to St. Clair Pediatrics!
St. Clair Pediatrics offers general pediatric services for children from birth to age 18. We aim to provide the best quality of care and support for you and your children. Our pediatricians are highly skilled, experienced physicians practicing only pediatrics. We have an excellent staff of caring, well-trained nurses and registered medical assistants. Our office is open six days a week, including a half-day on Saturday. Nursing advice is available during office hours. We also have after hour providers available by phone 24 hours a day 7 days a week for urgent questions. Our office provides the following services:
Newborn Care: We believe in close monitoring of newborns, especially within the critical first several weeks of life. Your first several visits will focus on feeding issues (breast or bottle feeding), weight gain, early infant development, and keeping your child healthy.
Well-child Visits/Sports Physicals: Some of the most important aspects of your children’s care are ensuring their overall health and monitoring their continued development at every stage of life. At each check-up we discuss not only physical health, but also issues of growth and development, nutrition, safety, and social challenges.
Sick Visits: We understand the urgency involved in dealing with sick children and make every effort to schedule same-day sick appointments. Our providers will take the time needed to explain your children’s diagnosis and treatment options. We believe in the rational use of antibiotics and are aware of the risks associated with their over-use. Our providers prescribe antibiotics only when they are indicated and educate parents in situations when they are not needed.
Vaccinations: We are dedicated to ensuring your children stay protected from all serious vaccine-preventable diseases. Our office offers many of the newer vaccines as they become available. We try to limit the number of shots your children get through the use of combination vaccines.
Laboratory Services: Our office has the ability to test for a variety of diseases including anemia, lead toxicity, kidney and urinary tract diseases, strep throat, RSV, and influenza.
Electronic Medical Record (EMR): Our office utilizes an EMR that creates computerized printouts for prescriptions and information sheets for parents. Everything you receive from our office will be easy to read and pertinent to your children’s care. With our EMR, our patients’ charts are always in the office and can be accessed by multiple staff members, allowing quicker response times to phone calls and parental questions.
Other Office Information
Office Hours: The office is open 8:00 AM to 5:00 PM Monday through Friday and 8:00 AM to 12:00 PM on Saturday.
*The office is closed daily for lunch from 12:00-1:00 PM.
After Hours: Our providers are available after-hours. If you have an urgent question and cannot wait to discuss it during regular office hours. You may call our office at 618-624-9970 and select option 2. You will be directed to our on-call provider. Please note, after hours calls should be reserved for urgent questions only.
Questions During Office Hours: During office hours, the nursing staff and doctors will be happy to answer questions. Please allow us time to check the messages and return the calls. If there is a prescription to be called in, please allow us time to complete the request. Please contact the pharmacy prior to picking up the prescription to ensure that the medication is ready.
New Patient Packet
Scheduling Appointments: You may call or visit the office to schedule your child’s next exam. Routine physicals should be scheduled from four to six weeks in advance. Please remember that many schools require physical exams for general admittance and/or participation in school-sanctioned sporting activities. By reviewing school calendars and scheduling these appointments well in advance, you can avoid a last minute rush. If your child becomes acutely ill, we will schedule an appointment based on urgency. We understand that illness is never convenient. For any ailment requiring immediate attention, please call us before coming to the office and we will arrange for you to be seen as soon as possible.
Insurance & Billing: We accept most insurance plans. (For a complete list, please visit our website at www.stclaitpediatrics.com.) It is your responsibility to verify network participation, covered benefits, and eligibility on your plan. It is also your responsibility to update our office of all insurance and address changes at the time of service.
Payment: All co-pays are due at time of visit. The person bringing the child in for services is responsible for payment. You may pay with cash, check, American Express, Visa, MasterCard, or Discover.
Cancellation Policy: If you are unable to make it to your scheduled appointment time and need to cancel, please notify the office as soon as possible. If it is after hours, please call and leave a voice mail message. If you miss an appointment or cancel less than 24 hours prior to your scheduled appointment time, you will be charged a $15.00 fee. After a total of three no shows per family, you could be dismissed from our practice.
Add On Appointments: If you ask the doctor to see another child in addition to the one scheduled for the appointment, you may be charged a fee of $15.00 plus the standard co-pay.
Returned Check Fee: There will be a $20.00 fee applied to all returned checks. After a total of 3 returned checks per family, you will no longer be allowed to pay with checks. All unpaid returned checks will be turned over to the States Attorney’s office for prosecution.
Copies of Medical Records: Requests for copies of medical records must be in writing. Please allow plenty of time to copy and print records. Various fees may apply.
Request: Prescription Refills, Shot Records, or Physical Forms for School. You may call, fax, e-mail, or request in person copies of prescription refills, shot records, or physical forms for school. Please allow 24 hours for the request to be completed.
Immunization Records: Please bring up-to-date immunization records with you to your children’s well exams. We cannot give any additional vaccinations until we have a copy of all shots given. In addition, we are unable to release school physical forms without an up-to-date shot record.
Please bring patient’s insurance card to every visit. Parents/Guardians are responsible for notifying our office of changes of address and/or insurance coverage.
Whomever brings the patient(s) to their appointment is responsible for paying the Insurance Co-pay, if applicable. When writing a personal check, please have Driver’s License or State ID available.
What Our Families Are Saying
Dr. Garrison and his staff are just the best!!!! I could not ask for a better pediatrician for my son!! I would highly recommend them to anyone!
We just switched to them and I’m so glad we did! The office is beautiful and clean and everyone there is very friendly and helpful.
As stressful as it can be to bring your sick child into the pediatrician’s office, the staff at St. Clair Pediatric’s always know how to provide a calm & comforting environment! The care provided by their staff is nothing short of spectacular.